Shipping, Returns & Refund
Our Shipping, Return & Refund Policy was last updated 08 JUNE 2024
Thank you for shopping at greenlifeforever.in .
If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that you’ve purchased from us.
Interpretation and Definitions
Interpretation
The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
Definitions
For the purposes of this Shipping, Return & Refund Policy:
“Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to GLF CONSUMER PRODUCTS PVT. LTD.
“Goods” refers to the items offered for sale.
“Orders” means a request by you to purchase goods from us.
“Website” refers to GREEN LIFE FOREVER ®, accessible from https://greenlifeforever.in .
“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
Shipping
Once you place your order, we will send you an email with a link to track the order status.
We typically ship the next business day and hence you can expect your order between 2-5 days depending on your location. Shipping charges will automatically be calculated at checkout. Shipping will vary based on your specific location and your order amount. We offer free shipping for any order over Rs 499.
Your Order Cancellation Rights
You are entitled to cancel your order only up to the time your ordered goods are not handed over to the logistic partner as we don’t accept exchange or returns on our products due to hygiene reasons. However, if you receive damaged/wrong products, please contact us at help@greenlifeforever.org within 24 hours of receiving the product and we’ll do everything we can to make it right.
We will reimburse you no later than 14 days from the day on which we receive the returned Goods or you have cancelled the Order. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.
Conditions for Returns
We don’t accept exchange or returns on our products due to hygiene reasons. However, if you receive damaged/wrong products, please contact us at help@greenlifeforever.in within 24 hours of receiving the product and we’ll do everything we can to make it right.
In order for the Goods to be eligible for a return, please make sure that:
The goods were purchased in the last 14 days
The goods are in the original packaging
The following goods cannot be returned:
The supply of goods is made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to Us. You should send the goods to the following address:
GLF Consumer Products Pvt. Ltd.,47/8, Dilkusha Plaza, V.S. Marg, Opp. Hotel Mera Mann, HussainGanj, Lucknow, Uttar Pradesh 226001, India
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
Contact Details: live@greenlifeforever.org .